Technical Support/Maintenance & Repair

Questions and articles pertaining to tech support, unit maintenance, and unit repair.

• How often do I need to replace the battery in my suction unit?
• I just put a new battery in my device, and it is still not working. What do I do?
• How long should my device/suction unit run with a full battery?
• Do I need to throw away/replace the tubing that connects that canister to the unit after each use?
• How do I send in a device for repair?
• How do I sanitize or disinfect my suction unit?
• How do I check the status of my repair?
• How long should I leave my device/suction unit plugged in for it to fully charge?
• Should I leave my device/suction unit plugged in when not in use?